Personal data means any information relating to an identified- or identifiable individual (data subject), such as your contact information.
When you engage with Proekspert, we collect and process your personal data. This data can be categorized as follows:
We collect information that you voluntarily provide us, such as your name, telephone number, and email address. Example: When you complete the contact form on our websites or when you contact us via e-mail or phone.
The legal basis for such data processing is GDPR Article 6-1-(b), i.e., processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract.
Proekspert’s websites use industry standards for automatically collecting certain information about visitors to our websites. We collect information about you, or information collected by cookies and similar technologies, when you use, access, or interact with our websites. We may, for example, collect information about the type of device you use to access our websites, the operating system and version, your IP address, your general geographic location, as indicated by your IP address, your browser type, and the web pages you view on our websites. The information we collect about visitors and the time spent on our websites will not be disclosed to third parties or partners. It may, however, be used for Proekspert marketing and promotion.
We may receive information about you from social media platforms and some websites, for instance, when you interact with us on those platforms. We protect the data obtained from third parties according to the practices described in this policy and we also apply additional restrictions imposed by the source of data.
Proekspert uses the following third sources.
We collect information to personalize your experience with our services, websites, and promotional materials we distribute via our social media platforms, email marketing, and other channels.
This information helps us more effectively respond to your needs as a website user, as well as a customer. Providing your information is necessary for us to deliver our services. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purpose of delivering the requested services and improving our services.
The information helps us to answer your inquiries (if you have contacted us via our websites, e-mail, or phone) and to constantly improve the websites and our services for current and future visitors/customers. We constantly strive to improve our websites based on the information and feedback we receive from our users. We are also able to improve our customer service, since your feedback, and information collected about your activity on our site, helps us respond to your requests faster and support your needs during your experience visiting Proekspert.
We enjoy staying in touch with you by sending periodic email updates, provided you have consented to it (usually once a month). The email address you provide upon contact and subscription forms will be used to send you onboarding information and marketing updates. If at any time you would like to unsubscribe from future emails, an “unsubscribe” link is included at the bottom of every message.
We may disclose your personal data to third parties to the extent required by law, court order, or a decision rendered by a competent public authority and for the purpose of law enforcement. In addition, we may share your personal data with the following third parties:
When we disclose your personal data to a third party, we take all reasonable steps to ensure that those third parties are bound by confidentiality and privacy obligations with respect to the protection of your personal data. The disclosure is conducted in compliance with legal requirements, including entering into data processing agreements with the relevant third parties, to ensure that personal data is only processed in accordance with our instructions, applicable law and regulations and for the purpose specified by us and to ensure adequate security measures.
Proekspert will retain your personal information for as long as we deem it necessary to enable you to use the websites and to provide services to you, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business.
If we have collected your personal data in relation to your inquiry to us, we retain your personal data for up to three (3) years from collection. The legal basis for retaining is Proekspert’s legitimate interest under GDPR Article 6-1-(f) to protect our rights in the light of potential legal disputes during the limitation period under law.
If you have entered a contract with us, then we pursuant to the Accounting Act, we retain accounting documents for seven (7) years. The legal basis for retaining is Proekspert’s legal obligation under GDPR Article 6-1-(c).
The length of time for which we retain information depends on the purposes for which we collect and use it. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email to us at email@example.com.
A cookie is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Proekspert uses both types of cookies. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted. We use the following types of cookies on our websites.
|rc::c||This cookie is placed by Google reCAPTCHA to distinguish between humans and bots.||Session||Preferences|
|lang||This cookie remembers the user’s selected language version of a website.||Session||Preferences|
|lang||This cookie is set by LinkedIn when a web page contains an embedded “Follow us” panel.||Session||Preferences|
|_ga||This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session, and campaign data for the site’s analytics reports.||2 years||Statistics|
|_gat||This cookie is used to throttle the request rate, limiting the collection of data on high traffic sites.||1 day||Statistics|
|_gid||This cookie registers a unique ID that is used to generate statistical data on how the visitor uses the website.||1 day||Statistics|
|_hjid||This cookie sets a unique ID for the session. This allows the web site to obtain data on visitor behavior for statistical purposes.||1 year||Statistics||Hotjar|
|_hjid||This cookie sets a unique ID for the session. This allows the web site to obtain data on visitor behavior for statistical purposes.||Persistent||Statistics||Hotjar|
|personalization_id||This cookie allows the visitor to share content from the website on to their Twitter profile.||2 years||Statistics|
|_fbp||This cookie is used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.||3 months||Targeting/Advertising|
|_hjIncludedInSample||This cookie is associated with web analytics functionality and services from Hotjar. It uniquely identifies a visitor during a single browser session and determines if the user’s navigation should be registered in a certain statistical place holder.||Session||Performance||Hotjar|
|_lfa||This cookie is used to set a unique identifier to separate different visitors. This is used for retargeting of multiple users rooting from the same IP addresses.||2 years||Targeting/Advertising||Leadfeeder|
|ads/ga-audiences||This cookie is used by Google Ads to re-engage visitors that are likely to convert to customers based on the visitor’s online behavior across websites.||Session||Targeting/Advertising|
|bcookie||This cookie is used by LinkedIn for sharing the content of the website via social media.||2 years||Targeting/Advertising|
|bscookie||This cookie is used by LinkedIn for tracking the use of embedded services.||2 years||Targeting/Advertising|
|fr||This cookie is used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.||3 months||Targeting/Advertising|
|https://tr.lfeeder.com/||This cookie tracks the individual sessions on a website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes.||Session||Targeting/Advertising||Leadfeeder|
|i/adsct||This cookie is used by Twitter.com in order to determine the number of visitors accessing a website through Twitter advertising content.||Session||Targeting/Advertising|
|lidc||This cookie is used by LinkedIn for tracking the use of embedded services.||1 day||Targeting/Advertising|
|lissc||This cookie is used by LinkedIn for tracking the use of embedded services.||1 year||Targeting/Advertising|
|tr||This cookie is used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.||Session||Targeting/Advertising|
|UserMatchHistory||This cookie tracks visitors on multiple websites, in order to present relevant advertisements based on the visitor’s preferences.||29 days||Targeting/Advertising|
|_lfa_expiry||This cookie tracks individual sessions on a website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes.||Persistent||Targeting/Advertising||Leadfeeder|
|_lfa_YEgkB8l0ZGz8ep3Z||This cookie tracks the individual sessions on a website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes.||Persistent||Targeting/Advertising||Leadfeeder|
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it will no longer be personalized to you. Some browsers offer a Do Not Track (DNT) signal where you can indicate your preference regarding tracking and cross-site tracking. Although we do not currently employ technology that recognizes DNT signals, we will only process your personal data in accordance with this policy. Below you can learn about how to control cookie settings on popular web browsers:
In addition to cookies, we sometimes use small graphics images known as pixels (also known as web beacons, clear GIFs, or pixel tags). We use pixels in our email communications to you (if you have selected to receive such communications) to help us to understand whether our email communication has been viewed. We also use third-party pixels (such as those from Google, Facebook, and other advertising networks) to help us provide advertising that is relevant to your interests.
As we adopt additional technologies, we may also gather information through other methods.
Proekspert AS, registry code 10331577, registered address at Sõpruse pst 157, Tallinn, Estonia, e-mail firstname.lastname@example.org, is the data controller and is responsible for the processing of your personal data.
We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so Proekspert cannot guarantee its absolute security.
Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request the deletion of your personal information, the right to receive your processed personal data in a structured, commonly used and machine-readable format and have the right to transmit your personal data to another controller and the right to object to the processing of your personal data. If you believe that your rights have been infringed, you may contact and lodge a complaint to the supervisory authority applicable for your jurisdiction (Data Protection Inspectorate in Estonia address Tatari 39, Tallinn 10134, email@example.com or other competent authority in your jurisdiction).
If you wish to exercise your rights, this can be done by contacting us at firstname.lastname@example.org.
Please note that prior to accessing and making changes to your personal data, we will need to verify your identity properly.
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