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Business intelligence report

Proekspert’s guide to business intelligence reporting: examples and practical tools to optimize your business efficiency

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Customer Support Report Template

This Power BI report showcases data for Customer Support key indicators, including number of tickets received, responded and resolved and fulfilment of service level agreements. Our customers have used similar reports to make sure they are fulfilling service level agreements and avoid paying fines. The example report includes several pages that display one month data, trends over time and detailed data. Feel free to contact us to get a customized report for your needs.

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How it works?

The example file is meant to be opened with Power BI Desktop which you can download free from Microsoft home page. The Power BI report is connected to a XLSX file with dummy data. You can easily change it to be connected to your data source from „Data source settings“ in Power BI. If you need further assistance please contact us.

Get in touch

Proekspert’s data team has a vast experience with building business intelligence solutions and using machine learning models to solve business problems. We have built cloud and on-premise data warehouses with Snowflake and SQL Server to name a few, as well as reporting solutions with Power BI, Tableau and SAP BusinessObjects.

Moreover, our data science team has tackled business problems with image and time-series analysis. We are happy to discuss your specific needs.

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Urmas Kobin

Partner and BI & Data Analytics Lead

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