Services
AI for field service teams

Supporting technicians in maintenance & inspections

We build custom, voice-enabled AI field agents that guide, document, and automate maintenance, inspection, and service tasks – right where the work happens.

Device security

Cloud connectivity

Apps and portals

Voice-enabled field AI agents now set the bar for industrial maintenance

Field service teams in industrial companies face daily pressure: missed maintenance steps, inconsistent compliance, and admin overload for technicians.

Existing systems are often fragmented, and AI projects can fail because they don’t fit real operations or force risky change.

Move too fast and risk fragile demos and disruption. Move too slow and you stay stuck with lost data and weak compliance.

Why Proekspert?

20+ years delivering digital automation for device, process, and energy sectors
Azure OpenAI, Microsoft 365, and custom integrations to enterprise platforms
ISO 27001–grade security and process discipline

Real impact for field service operations

How a voice-enabled AI agent works in field service

We design and build custom voice-enabled AI agents to support maintenance, inspection, and field service work. Each agent is scoped, designed, and implemented based on your real assets, field processes, and data reality – without replacing your existing tools or systems.

Our AI agents work like this:

Guide technicians step by step with hands-free, voice-guided workflows for maintenance, inspection, and repair
Capture structured service and compliance data during execution – no paperwork after the job
Instantly generate audit-ready, timestamped logs and checklists for compliance reviews
Augment current workflows and integrate with FSM, CMMS, ERP, IoT, and field service tools already in use – with no forced migration or vendor lock-in

What this means for your teams:

Reduced administrative work for technicians
Automatic, paperless service and inspection logs
Consistent, enforced execution of safety and compliance steps in the field
Stronger traceability and fewer errors – data is structured, complete, and ready for audit

Voice-enabled AI agents for field service teams

Proekspert AI agents bring practical automation and decision support directly to maintenance, inspection, and field service work – always grounded in measurable results.

Typical starting applications

Guided maintenance and troubleshooting

Step-by-step, hands-free workflows for technicians
Immediate access to digital procedures during complex jobs

Safety and inspection protocols

Voice-guided task lists to ensure no steps or checks are skipped
Automatic capture of compliance and safety data in real time

Paperless service and repair logs

Voice-driven data entry replaces paper forms
Service logs and checklists created automatically as work is done

Compliance documentation capture

Structured, timestamped records generated during execution
Audit-ready reports with zero extra admin for techs

Every Proekspert AI agent is custom-built, scoped, and implemented around your actual assets, processes, and data reality – and works alongside your existing FSM, CMMS, ERP, IoT, and field service tools.

No forced migrations. No vendor lock-in. Pilots start small and only expand after proven results in real field conditions.

All field AI agents run securely on smartphones, tablets, or rugged devices your teams already use – with single sign-on and role-based access for all users.

What field-ready AI agents actually deliver

Every Proekspert AI agent is custom-built for your assets, processes, and data reality.

The solution plugs into existing FSM, CMMS, ERP, IoT, and field tools. No forced migrations, no vendor lock-in, zero disruption.

Core function	What it does in the field	Why it matters
GUIDE	Step-by-step, hands-free, voice-guided tasks for maintenance, inspection, and repair	Ensures no steps or compliance checks are missed; safer, more consistent results
CAPTURE	Automatic, structured service logs and audit-ready reports – captured as work happens	Reduces admin work, eliminates paperwork, and delivers real-time traceability
INTEGRATE	Works natively with your FSM, CMMS, ERP, IoT, and on devices techs already use	No system replacement. Deploy fast, minimize risk, move at your pace

Key field applications – where most start and see rapid value

Field-ready AI agents deliver results for every role in your operation: maintenance leads get real-time reports and fewer headaches, technicians eliminate paperwork and skipped steps, and compliance managers get audit-ready records by default.

Typical starting applications

Guided maintenance & troubleshooting

Hands-free task execution, instant support with digital procedures.

Safety and inspection protocols

Voice-driven checklists ensure no steps or safety checks are skipped.

Paperless service logs

Data entry by voice; structured logs and checklists are created as technicians work.

Compliance documentation

Audit-ready, timestamped records; zero “admin tax” for field teams.

How we deliver results – fast, measured, and without business disruption

Our process is designed for speed, transparency, and zero business disruption.

How we deliver results

Step 1

Discovery workshop

Map pain points, data sources, and valuable workflow targets

Step 2

Rapid prototype or pilot

Clickable in 1–2 weeks with your real business data

Step 3

Production build

Full integration, secure automation, ready for rollout

Step 4

Measured value

Baseline and verify results before any scale-up

Get the solution brief

Download our agents solution brief to see real use cases, technology stack, and measurable pilot outcomes – every benefit validated before any public claim.

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