Business process reengineering

Build a successful business in a constantly changing marketplace

The redesign of processes is a natural consequence of digitalization. We're here to make it easy.

  • Create clarity and efficiency
  • Secure delivery quality
  • Increase alignment
Challenge us

Technological innovation requires redesigning processes

Every business consists of a variety of processes. Through our experience in delivering hundreds of solutions, we have learned that renewing and recreating processes play an important role in business improvement.

Understanding how things could be done differently sometimes requires an external, fresh pair of eyes. We help our customers make sure that their business processes are not just sequences of activities, but creators of value for customers, both external and internal.

Design business processes consciously

We approach process design through three steps. We start with defining business needs and goals. Then we take a look at existing processes and envision the details that need to be changed. We support you in implementing the change.

Define business needs and goals

Changes in business usually start when companies want to improve or create something entirely new. To make sure the processes will deliver business value, we gather needs and expectations about what has to change for the business. We can do that by focusing on current problems or envisioning the future. Wherever we start, we must clearly define the expected business value.

  • Problem framing
  • Business value definition
  • Describing the desired future state

Design the process

When we are aware of business needs and goals, we can together start designing the specific sequence of activities. In this phase, we map the exact order of actions, the roles, and the technology needed in the process. Process modeling and visualization techniques are chosen according to the business focus.

  • Current state “as is”
  • Gaps mapping – start, stop, continue
  • Future state “as it will be”
  • Technology mapping – keep, get rid of, change

Execute the change

With project management knowledge and skills, we focus on process and technology implementation. The engagement of stakeholders is a prerequisite for a successful business transformation. We use change management methodologies to engage people early on to ensure success.

  • Change management
  • Project management

Ready to talk?

If you’re considering fresh ways to approach your business processes, contact us. Together we can align your business processes with your strategy and goals.

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