User-centric digital services | Proekspert

Proekspert delivered a unified portal so enterprise customers can manage all telecom accounts and support issues – streamlining operations and reducing support costs for the client.

User-centric digital services

A self-service app for a Nordic telecom company

Proekspert developed a native mobile app that lets telecom customers resolve issues and manage subscriptions 24/7 – driving customer engagement from 30,000 to 130,000 users and cutting customer care costs.

User-centric digital services

OSHINO Electronics: Paperless tracking streamlines manufacturing

Proekspert delivered digital shop-floor tracking for OSHINO Electronics, replacing manual reporting with automated workflows and doubling operator engagement.

User-centric digital services

CV-Online: Core system modernization powers Baltic growth

Proekspert modernized CV-Online’s core system, enabling scalable operations and smoother multi-country rollout across Estonia, Latvia, and Lithuania.

User-centric digital services

Sales portal for Nordic telecom

Proekspert built a unified sales portal so telecom teams can manage all products, automate offers, and track interactions in one place – quadrupling client throughput and cutting sales mistakes by 80%.

User-centric digital services

Coop Bank: Mobile debit and credit card rollout

Proekspert enabled Coop Bank customers to add Mastercard debit and credit cards to Apple and Google Wallets. Our team delivered direct MDES integration, automated account management, and digital support tools. No manual steps. All deadlines hit.

User-centric digital services

Ridango: Contactless payment integration for public transport

Proekspert built Ridango’s cloud-based payment gateway, delivering instant debit and credit card payments for public transit in Estonia, Sweden, and Ukraine. The modular solution speeds up boarding, meets global EMV standards, and positions Ridango as a market leader.

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