Remote device management application for technicians

We developed an application to enable technicians to remotely analyze and solve end-user's issues without visiting the devices on site.

Technologies

React, Redux, Typescript, Jest, Storybook

Results

The need for maintenance technicians to go on site was reduced. ​

The application allows technicians to analyze the condition of a device in real time via the desktop- and mobile app.​

Technicians may configure devices and update device firmware remotely via the internet. ​

"With a project which started with the target to protect an old investment and production resources, we actually reached a new level of data quality. Today, we are able to make much better business decisions. We are thankful to Proekspert for approaching our issues with a creative mindset and wide skill set, thinking together with us, and executing technical solutions that enable us to run more efficient production."

Jüri Mallene

Paljassaare Kalatööstus AS, Production Manager